Here at Prime Auto Glass And Tint we believe in quality and the peace of mind of our customers is important to us. We only use quality products and carry out our work to our own exacting high standards. Below you can see the warranties we offer on any of our services.
AUTO GLASS PRODUCTS
Installation of any auto glass product (except sunroofs and rear sliders) is guaranteed against installation defects for as long as you own or lease your vehicle.
Product Warranty Auto glass products
(except sunroofs and rear sliders) are guaranteed for ninety days
Exclusions: This warranty does not cover accidents, theft, natural catastrophes, personally at-fault damages, or related damage in connection with installations to vehicles having damage or rust on the pinch weld. Prime Auto Glass & Tint will use commercially reasonable efforts to advise you of the existence of such damage or rust prior to the removal of existing glass; however, it is often not possible to do this. In these cases, Prime Auto Glass & Tint is not responsible for any associated damage. In addition, damage not involving defective workmanship or materials is expressly excluded from coverage under this warranty. IN NO EVENT SHALL THE MANUFACTURER OR VENDOR BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES.
Windshield repair work is guaranteed for as long as you own or lease your vehicle. In some cases, the attempt to repair a windshield can result in the chip or crack becoming larger, and we are not responsible for such damage. If the repair on the originally damaged portion of the windshield cracks again in the same spot, we will credit the amount of the original repair against the windshield replacement cost where the replacement work is performed by Prime Auto Glass & Tint If the vehicle is insured by a comprehensive insurance policy, you must pay the deductible portion of your policy. This warranty applies for as long as you own or lease the vehicle on which the repair was made and is not transferable.
Automotive tint warranty
We offer a lifetime warranty You are 100% protected by our warranty. This covers your film from changing color, bubbling, cracking, peeling or demetalizing for as long as you own your car.
Our window films provide protection for your home and your family, from increasing your security and comfort to protecting people and objects from the damaging UV rays of the sun. To ensure your suntek Window Films are doing their job, we have a warranty backed by the suntek name you trust.
suntek Sun Control Window Films
suntek Safety and Security Window Films
Residential Limited Lifetime Quality Promise
Interior Film Types: Prestige Series, Night Vision Series, Ceramic Series, Traditional Series, Safety & Security Films. Others: _______________
Exception LE films – 10 Years
suntek and the suntek Authorized Dealer/Applicator (collectively referred to as “Seller”) warrant that for as long as the original consumer of the suntek Sun Control or Safety and Security Window Film owns and lives in the home, suntek Window Films will:
- Maintain Solar Reflective Properties without cracking, crazing or peeling.
- Maintain Adhesion Properties without blistering or delaminating from the glass.
- Maintain Appearance without discolouration.
In the event the product is claimed to be defective under this warranty, the consumer will contact their authorized Dealer/Applicator, provide a copy of this warranty and arrange a convenient time for the authorized Dealer/Applicator to inspect the windows.
In the event the product is determined to be defective under this warranty, the Seller will:
- Replace the Quantity of Film proved to be defective.
- Provide Removal and Reapplication Labour Free Of Charge.
This warranty is provided only to the original purchaser and is not transferable.
Seller also warrants against glass failure due to THERMAL SHOCK fracture for five (5) years and SEAL FAILURE for three (3) years (to a maximum of $500 per window including material and labour) caused only as a direct result of the application of suntek Sun Control and/or Safety and Security Window Films, providing the film was applied to recommended types of glass and the glass failure is reported to the Seller within the specified time of five (5) years for THERMAL SHOCK fracture and three (3) years for SEAL FAILURE from the date the warranty was issued. In order to obtain the SEAL FAILURE portion of this warranty, the consumer must provide the Seller with proof of the original window manufacturer’s Seal Failure warranty.
The SEAL FAILURE portion of this warranty will UNDER NO CIRCUMSTANCES extend beyond the original window manufacturer's Seal Failure warranty period. ANY GLASS FAILURE COVERED BY THIS WARRANTY MUST BE INSPECTED BY SELLER PRIOR TO REPAIR, AND ONLY COVERS FILM AND GLASS REPLACEMENT.
This warranty is void if the product has been subjected to abuse or improper care. Seller should not be liable in either tort or contract for any loss or damage, direct, indirect, special, consequential, or incidental, arising out of the use or inability to use this product. Some Provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to you. THIS WARRANTY GIVES YOU SPECIFIC RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM PROVINCE TO PROVINCE.
This warranty covers Canadian installations by authorized Dealer/Applicators only.
Important Notice: Window Care
suntek Window Films may be washed with common washing solutions, including ammonia based products, THIRTY (30) DAYS AFTER INSTALLATION (allow an additional 15-30 days for thicker security films). Abrasive type cleaning agents and bristle brushes that may scratch the film must not be used. Synthetic sponges, squeegees or soft cloths are recommended to be used with cleaning solutions. To maintain your warranty, do not use tape or other adhesive products on the film.